How to Cancel an Office 365 Subscription and Get a Refund

Microsoft Office remains the de facto gold standard when it comes to office productivity suites. The software’s full-featured apps alongside its tight integration with the world’s most popular operating system, Windows, have helped it to amass hundreds of millions of users.




It makes you wonder why anyone would want to cancel a Microsoft office 365 subscription!

We jest. Office 365 is not right for everyone. Some people don’t need all the bells and whistles that come with the full version of the suite, while others might balk at the high subscription prices—especially given how many excellent free alternatives to Microsoft Office are out there.

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How to Cancel Microsoft Office

cancel office 365 subscription

So, if you have decided it’s time to cancel Microsoft Office 365, keep reading. We’re going to how to end your subscription and explain some of the little things you need to be aware of while working through the cancelation process.

To cancel your Office 365 subscription, follow the instructions below:

  1. Go to account.microsoft.com/services and enter your login credentials.
  2. In the Services and Subscriptions section, locate your subscription.
  3. Click on Manage.
  4. Select Cancel.
  5. In the popup box, select Confirm Cancellation.
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Your entitlement to a refund depends on where you are in your billing cycle. According to Microsoft, you can request a refund if either of the two conditions is met:

  • You bought an annual subscription to Office 365 within the last 30 days.
  • You have a monthly subscription and cancel within 30 days of your last renewal.

Should you decide to claim a refund, all your Office apps will immediately go into a reduced functionality mode. You can still use the apps to read and print documents, but you will not be able to edit documents. You will also lose additional Office 365 benefits such as OneDrive storage space and Skype minutes.

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Lastly, anyone who you have shared your plan with will also lose access to their Office apps when you cancel an Microsoft Office 365 subscription.

If you’d like more help determining whether you should subscribe to Office 365 or a pay a one-off fee, check out our tutorial on the subject.

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